Add Attachments when Sending or Replying to Patient Portal Messages

Add Attachments when Sending or Replying to Patient Portal Messages


How to add attachments to Patient Portal Messages when Sending or Replying to a new message.

 

1.      
Search for the patient.

2.     
Click on patient case from the find a patient page      
A screen shot of a computer

AI-generated content may be incorrect.

        Quickview - click on create a patient case under Clinicals or Communicator

 

                           
A screenshot of a computer

AI-generated content may be incorrect.

 

        Chart – click on create a patient case from the patient action menu(hamburger)

 

                          
A screenshot of a computer

AI-generated content may be incorrect.

3.     
When sending a patient case select Patient Portal as the source/recipient

4.      
Look for the plus next to Attachments

                                    
A screenshot of a computer

AI-generated content may be incorrect.

 

5.      
Select the items from the chart you want to send to the patient

6.      
Add an action note if need.

·      
If replying to a Portal Message, click Reply to Sender.

7.      
Click Save

 


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