Internal Provider Referral Workflow

Internal Provider Referral Workflow

Referral Workflow

 Internal Referral

 Please reference this workflow below to refer a patient to another Geode provider or service.

Sending Referrals

Access the patient’s chart and click on the .  In the dropdown patient action bar select ‘Create Order Group’ OR add the Internal Referral from an existing patient encounter in the A&P section.

Creating an Internal Referral from an Order Group

 

      1.    Create the Referral order from an Order Group by clicking the (+) from the appropriate diagnosis.

     2.    Search for and select the Order Set that corresponds with the service you’re referring the patient to from the following options:

a.    Referral esketamine (Spravato)

b.    Referral Med Mgmt

c.    Referral Psychiatrist (MD)

d.    Referral Therapist

e.    Referral TMS

                                                 

     1.    Leave the SEND TO PROVIDER from the (+) BLANK.

     2.    If you know the specific provider you want to refer the patient to, document this in the “Internal Note” section of the order.

            a.  If don’t have a specific provider, leave this blank and the practice assistant will help place the patient with an available provider.

     3.    Fill out the Referral Order providing a “Note to Provider” with any additional details that would be helpful.

     4.    Click Sign Orders in the top right-hand corner to complete the internal Referral Order.

 

                                           

Note: The internal referral will route to the Clinical Inbox of the DEPT STAFF to schedule from the Orders/Rxs/Auths bucket. The practice assistant will reach out to the patient to schedule them for the referred appointment.

Creating an Internal Referral from an Existing Encounter

                                            


      1.    In the A&P section of an existing patient encounter click the (+) to add the internal referral order from the diagnosis.

      2.    Search for and select the Order Set that corresponds with the service you’re referring the patient to from the following options:

a.    Referral esketamine (Spravato)

b.    Referral Med Mgmt

c.    Referral Psychiatrist (MD)

d.    Referral Therapist

e.    Referral TMS

                                                


       3.    Leave the SEND TO PROVIDER from the (+) BLANK.

       4.    If you know the specific provider you want to refer the patient to, document this in the “Internal Note” section of the order.

a.    If you don’t have a specific provider, leave this blank and the practice assistant will help place the patient with an available provider.

      5.    Fill out the Referral Order providing a “Note to Provider” with any additional details that would be helpful.

                  a.   "Indicate if the referral is transfer of care, consult, or referral for treatment in the "Note to provider" field.

      6.    Click Sign Orders in the top right-hand corner to complete the internal Referral Order.

 

 

 






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