How to Disable Message Alerts in Geode Clinical Applications

How to Disable Message Alerts in Geode Clinical Applications

How to Disable Message Alerts in Geode Clinical Applications

athenaOne Notifications

In the patient Quickview, scroll to the Privacy section and click “Manage Privacy.” In manage privacy, there is a section labeled Communicator Automated Messaging Preferences.

You can edit automated message settings from here:



Note: Preferences should be used if the Patient does NOT want particular texts.

In the Quickview page, the consent to received automated texts also needs to be updated in the “Contact List & People with Portal Access” for the Patient.



Note: The consent for Texts will be for ALL texts.

Epion Notifications

For Patient preferences in Epion:

·       Epion Email

o   If the patient wants to unsubscribe to practice emails, they can click the link at the bottom of the email “Click here to unsubscribe from the practice’s emails” at any time. (See screenshot below).



Epion Text:

·       In the text communication, patients can choose the following options to receive texts (See screenshot below:

o   Stop

o   If they wish to receive texts again at a later time, they can select “Start” or “Unstop”


Mirah Notifications

For Patient preferences in Mirah

To disable patient notifications in Mirah, you will need to disable notifications from the patient’s account page.

·       Access the account from the patient chart> hamburger> third party applications> Mirah.

·       In the top left corner you will see the following:


·       Click “Disable Notifications” and you will get the following confirmation:


Birdeye 

Birdeye Text:
·       In the text communication, patients can disable texts by texting “Stop” (See screenshot below):
​



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