High Symptom Severity Checklist
Criteria
for a Patient Case to generate:
- Patient
has a PHQ-9 of 15+ (Either imported from Epion or manually entered in the
“Screening” section of the exam).
- Positive
result of PHQ-9 question #9 “Thoughts that you would be better off dead
or of hurting yourself in some way”

·
When will a patient case generate?:
- Patient
case will be generated "DAILY" as long as the patient meets the criteria for high symptom severity.
- Patient case will generate 15 minutes after patient has been checked out of appointment.
- A chart alert will also generate 15 minutes after checkout to help identify high acuity patients when their chart is first opened.
-

Note: Selecting “Yes” for “High Acuity Patient” in Past Medical History will trigger a chart alert 15 minutes after checkout, but it will not generate a patient case.
Workflow steps:
- Review
patient case
- Enter X in the corresponding checkbox in the
patient case:
·
- Select leave in REVIEW to your care
coordinator (under [state abb]carecoordinator for assistance. Save.
To find the case in the chart:
- Select the Find Tab under chart view
- Select Type > Patient Case > Clinical Question
- The case will be saved under "High Symptom Severity Checklist"
- Please note, there are multiple ways you can find the patient case including under Find > Time tab and under the Visits tab.

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