Attach Documents to Send Through the Patient Portal

Attach Documents to Send Through the Patient Portal

Attach Documents to Send Through the Patient Portal


        1.       Select the Letter+ from an order group or encounter sign off page.

        2.       Select Attached Documents from the Letters list

              









       3.       Select the patient as the recipient

       4.       Click View or Edit to enter the edit view

       5.       Click on "+Attachments" next to Letter Attachments in the header. This will open the chart content table and allow you to select any attachment.


       6.       Next, select View Actions: "Approve - Close and Email patient" to post the letter with the attachments to the patient portal.

       7.       The patient can view the letter with the attachments in the portal section "Medical Forms" selecting the letter link will download a PDF the patient can view and print.




    • Related Articles

    • Patient Cases

      Patient Cases Overview: Generating patient cases Audience: All team members Review: Patient cases are an internal messaging system. Patients can message billing, front office, and their providers from the portal with any concerns or questions. ...
    • Appointments Cancelled via the Patient Portal

      Appointments Cancelled via the Patient Portal We’ve added a new workflow to give you real-time notifications for appointments cancelled via the portal, so that you can call the patient to reschedule. The workflow creates patient cases that go to your ...
    • Delete Patient Encounter

      Delete Patient Encounters To delete encounters, you must have the Clinicals: Encounter Sign-off permission and either the Clinicals: Delete Encounter permission or the Clinicals Deletion role.   1.    In the Sign-off stage of the encounter, scroll to ...
    • Creating a Letter Group

      Creating a Letter Group Overview: How to create and send a letter to the patient portal. Audience: All staff Review: Letters are created in an order group. This will allow attachments from the chart to be sent to the patient’s portal. This feature ...
    • Schedule a Patient appointment from the Encounter

      Schedule a Patient at the end of the Exam (Provider Workflow) At the end of the patient appointment, you can schedule the patient for a follow-up visit with the steps below:     In the SIGN-OFF stage of the One Stage Encounter, there is a Close ...